Recognition of a Customer’s Expectation of Privacy

The Bank recognizes that customers expect the highest level of privacy and confidentiality when it comes to their personal information. We are committed to maintaining that level.

Use, Collection, and Retention of Customer Information

The Bank will collect, retain and use information about individual customers only where we believe it would be useful (and allowed by law) to administer business and to provide products, services and other opportunities to its customers.

Maintenance of Accurate Information

The Bank will establish internal procedures that ensure a customer’s financial information is accurate, current and complete in accordance with reasonable commercial standards. The Bank will respond to requests to correct inaccurate information in a timely manner.

Limiting Employee Access to Information

The Bank will limit employee access to personally identifiable information to those with a business reason for knowing such information. The Bank will ensure employees understand the importance of confidentiality and customer privacy. The Bank will take appropriate disciplinary measures where necessary to enforce employee privacy responsibilities.

Protection of Information Via Established Security Procedures

The Bank will maintain appropriate security standards and procedures regarding unauthorized access to customer information.

Restrictions on the Disclosure of Account Information

The Bank will not reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, unless:

  1. the information is provided to help complete a customer initiated transaction;

  2. the customer requests it;

  3. the disclosure is required by/or allowed by law (i.e. subpoena, investigation of fraudulent activity, etc.);

  4. the customer is informed about the possibility of such disclosure for marketing or similar purposes through a prior communication and is given the opportunity to decline;

  5. the exchange of information with reputable credit bureaus or other information reporting agencies is necessary to maximize the accuracy and security of such information; or

  6. the exchange of information is required in the performance of bona fide corporate due diligence

Maintaining Customer Privacy in Business Relationships with Third Parties.

If personally identifiable customer information is provided to a third party, the Bank will insist that the third party adhere to similar privacy principles that keep such information confidential.

Protection of Children

The Bank does not knowingly solicit data from children, and we do not knowingly conduct on-line marketing to children. We recognize that protecting children's identities and privacy on-line is important and that the responsibility to do so rests with both the on-line industry and with parents.

Disclosure of Privacy Policies

The Bank is committed to ensuring the privacy of its customer's personal information. Customers who have questions about our privacy policy or have a question about the privacy of their customer information should call Primebank or e-mail us at lemars@primebank.com

  Privacy Statement 

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